Frequently Asked Questions (FAQs)

plus-cross-glyph minus-cross-glyph What types of printers are compatible with your cartridges?

Our cartridges are designed to be compatible with a wide range of printers, particularly models from Lexmark and Dell. For specific compatibility details, please check our product listings or contact our support team.

plus-cross-glyph minus-cross-glyph How do I install a remanufactured cartridge?

Installing our remanufactured cartridges is simple and follows the same steps as OEM cartridges. Detailed installation instructions are provided with each purchase, and if you need additional help, our support team is always here to assist.

plus-cross-glyph minus-cross-glyph What is your return policy?

We are committed to your satisfaction. If you encounter any issues with our products, please reach out to us for a hassle-free return or exchange process, subject to our return policy terms.

plus-cross-glyph minus-cross-glyph Do you offer technical support for printer issues?

Absolutely! We provide comprehensive on-site technical support for printer-related issues to ensure your operations are never disrupted.

plus-cross-glyph minus-cross-glyph How does the Remote Toner Inventory Monitoring service work?

Our Remote Toner Inventory Monitoring service utilizes advanced technology to keep track of your toner levels and automatically alerts you or places an order when levels are low, ensuring you never run out of toner.

plus-cross-glyph minus-cross-glyph Are your remanufactured cartridges eco-friendly?

Yes, our remanufactured cartridges are an eco-friendly option. By refurbishing used cartridges, we reduce waste and promote a sustainable approach to printing.

plus-cross-glyph minus-cross-glyph Can I set up regular deliveries for my frequently used cartridges?

Definitely. We offer a subscription service for regular deliveries. This ensures that you always have the necessary cartridges on hand without the need to place individual orders.

plus-cross-glyph minus-cross-glyph What sets your remanufactured cartridges apart from others on the market?

Our remanufactured cartridges are produced with strict quality control measures, ensuring they meet or exceed OEM standards. This commitment to quality ensures reliability and excellent print quality.

Contact Us

We're here to help with any questions or support you may need. Reach out to our dedicated team for prompt and friendly assistance.

Phone: 1 800 642 4359
Email: info@impression.com
Address: 129 Dutch Road
Charleston, WV 25302

Or fill out our online contact form [Insert Link to Contact Form], and we will get back to you as soon as possible.