Our Story Overview

Founded in 1978 by Walter Smith, Impression Products, Inc. began as a family-owned business in West Virginia. Initially selling typewriter ribbons, the company evolved alongside technological advancements, transitioning into printer ribbons and later, laser printers. In the early 90s, Eric Smith expanded the business to include brand-name laser toner cartridges and began producing remanufactured cartridges. This move not only offered clients a cost-effective choice but also supported environmental sustainability. The company's dedication to quality and service has been unwavering for over 40 years, making them a trusted name in the industry​​.

Our Mission

Impression Products, Inc. is committed to providing high-quality, eco-friendly printing solutions that uphold customer ownership rights. The company successfully fought and won a landmark legal case, reinforcing the right to choose remanufactured cartridges. This victory reflects their mission to protect consumer rights while delivering exceptional products and services, including remote toner inventory and on-site service​​.

  • The remanufacturing process at Impression Products, Inc. focuses on producing cartridges that match or exceed original standards.

  • Each product, made by a core team that's been with the company since the early 90s, undergoes individual quality checks.

  • This meticulous approach ensures that each remanufactured cartridge provides the same reliability and performance as new ones, aligning with the company's commitment to quality and environmental sustainability.

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Our Team

The team at Impression Products, Inc., many of whom have over 20 years of experience with the company, take immense pride in their work. Each team member contributes to ensuring that every product delivered meets the highest standards of quality. Their dedication is a cornerstone of the company's success and customer satisfaction, guaranteeing that every client receives the best possible product and service​​.